售后服务

售后服务

客户投诉处理流程 Customer Complaint Guideline

客户投诉处理流程 Customer Complaint Guideline

公司收到客户投诉处理,可承诺一个工作日回复临时措施,三个工作日回复永久改善措施,需改善验证的按验证时间。

After received a customer complaint,we can promise one working day to reply what temporary measures are taken , three working days to provide the permanent improvement measures and to improve the verification by the verification time.

售后维修 After Sale Maintenance

售后维修 After Sale Maintenance

公司有专业的售后维修团队,组成人员都是有多年分析维修经验的技术人员,对不良品的分析维修能及时处理,并能总结不良产生原因,制定相应的改善措施,要求在生产过程中不断的改善。

We have a professional after-sales team, composed of technical staff of are many years of experience in the maintenance, the analysis and maintenance of bad products can be dealt with in a timely manner, and can sum up the causes of bad products, to develop appropriate measures to improve the production process.